123.hp.com – HP Printer Ink Cartridge Jam
The HP printer ink cartridge jam generally shows a ‘carriage jam’ error.
The ink cartridges rest in the carriage that is stalled due to a paper jam that might have occurred previously.
The unit also comes with a self-test.
However, to make the device work, you should make sure that the paper feed path is clear and the cartridges have ink in them.
Other reasons where the HP printer ink cartridge gets stuck is when the doors are open, deactivated, obstructed or inappropriately activated.
To troubleshoot a cartridge jam, open the cartridge access door, latch on one cartridge, slide it out of its cage and replace it with a click.
Repeat the steps with the other cartridge.
To know more call us on our toll-free number and our technical support professionals toll-free +1-855-561-6290 will direct you efficiently through the installation procedure.
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